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talabat/InstaShop Coordinator Content Optimization
Job Description As a Coordinator Content Optimization, you will join our team and drive the success of our e- commerce marketplace by creating and maintaining high-quality product descriptions and categories for our website and applications. You will also evaluate AI model outputs for e-commerce search relevance and product matching accuracy, working closely with our AI program team to ensure our AI models deliver high-precision results. Evaluate AI model outputs for e-commerce search relevance and product matching accuracy. Apply detailed labeling guidelines and follow strict, multi-step annotation workflows. Create content for multiple product verticals. Develop and maintain accurate and compelling product descriptions and categories for our e-commerce marketplace. Collaborate with cross-functional teams to ensure consistent branding and messaging across all product content. Stay up to date on industry trends and best practices to continuously improve the quality of product content and ensure all information is current and accurate. Coordinate with clients to ensure our database is up to date with changes. Identify edge cases and provide clear, actionable feedback to the product team. Qualifications Bachelor's degree in Marketing, Communications, or a related field. 1+ years of experience in product content creation with a focus on e-commerce. Prior experience in data annotation, content moderation, or e-commerce catalog QA is an advantage. Strong command of MS Office. What You Will Bring Fluency in English required Strong writing, editing, and proofreading skills. Comfort navigating retail taxonomies, brand variations, and product attributes across various categories. Familiarity with e-commerce platforms. Ability to follow detailed AI labeling guidelines without substituting personal bias. Able to perform complex tasks that require a high level of focus. Solid analytical skills and market research background. Strong organizational skills. Clear written communication skills to articulate edge cases and provide actionable feedback. Ability to work independently and as part of a team.
talabat/InstaShop Coordinator Pricing
instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region. With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey. Job Description As a Coordinator Pricing, you will play a critical role in maintaining accurate and up-to-date pricing information for our network of vendors and shops. Collaborating closely with vendors, internal teams, and the Pricing and Packaging Manager, you’ll ensure pricing accuracy, support campaigns, and provide valuable insights to improve operations. Maintaining effective communication with clients to facilitate onboarding of integrations. Identifying and resolving any pricing inconsistencies or discrepancies, ensuring data accuracy and compliance Providing training and support to clients on pricing and stock integration to ensure smooth operations Analyzing pricing and stock data, providing actionable insights to partners and internal teams Continuously evaluating and improving pricing processes, tools, and automation for operational efficiency Qualifications 1+ years of experience in pricing strategy or similar role Strong proficiency in Microsoft Excel for data management and analysis Exceptional organizational skills with attention to detail Strong oral, written, and verbal communication skills in English Ability to work independently and collaboratively in team settings Basic market research skills to identify pricing trends and discrepancies
Dabur Egypt Quality Internship
Internship Description Support the Quality Control team in conducting inspections of raw materials, packaging materials, and finished products. Assist in collecting samples and performing routine quality checks according to approved procedures. Support production line quality inspections and monitor compliance with quality standards. Record inspection and testing results accurately and maintain relevant quality documentation. Assist in identifying quality deviations and reporting non-conformities to the responsible Quality team members. Support investigations of quality issues and follow up on corrective and preventive actions. Internship Requirements Fresh graduate in Food Science, Chemistry, Pharmacy, Microbiology, Engineering, or a related scientific/technical field. Basic understanding of Quality Control and Quality Assurance concepts. Good command of English. Good Microsoft Office skills, particularly Excel.
GB Corp Sales Representative Job
Job Description · Maximize profitable sales and achieve quantitative and qualitative sales objectives established. · Open new sales channels by doing daily visits out to banks and sub-dealers, attend and participate in the seasonable exhibitions. · Handle the sales deals (data entry of the customers, follow up on the documentary cycle and financial process). Prepare required sales activity reports and statistics in a timely and accurate manner. · Sell and promote the company’s services like Drive, insurance, trade-in and service programs. Offer new products and accessories to customers. Job Requirements Educational Requirements: Bachelor Degree Required Industry Experience: 1 to 3 years of experience Technological Requirements: Microsoft office suite Language Requirements: Very good command of English
MCV Cyber Security Project Management Engineer
Job Description Coordinate cybersecurity activities across cross-functional teams to ensure successful project delivery. Define and manage cybersecurity requirements, scope, and objectives for products and vehicles. Identify, assess, and monitor cybersecurity risks throughout the project lifecycle. Collaborate with Product Security, Cybersecurity Architecture, and other stakeholders to ensure compliance with security standards. Manage cybersecurity vulnerabilities, incidents, mitigation plans, and project status reporting. Support vehicle incident response activities in collaboration with the Cybersecurity Incident Response Team. Validate vulnerability data, confirm findings with product owners, and assess their impact on affected systems and components. Benefits: Social & Medical Insurance Company transportation across Cairo Paid training and continuous development opportunities Clear career growth path from Day One Pension plan Job Requirements Bachelor's degree in Automotive, Electrical, Mechanical, Cyber Security, Information Technology, or a related engineering field 1–6 years of relevant experience Strong English communication skills Experience in project management (classical or agile)
TAQA Water Process Design Engineer Job
Job Description Perform the Process Design & Equipment Selection for RO Desalination Projects. Perform Detailed Process Design Package [Hydraulic, Mechanical & Chemical] Calculations. Prepare Layouts, Process Flow Diagrams [PFD], Process & Instrumentation Diagrams [P&ID]. Develop the Control Philosophy for the Operation of RO Water Desalination Projects. Prepare Full Project Deliverables Package [BOM] to be Procured through the Procurement Department. Monitor & Control the Internal Backoffice Operations to Ensure the Successful Operation of Desalination Plants. Interface with Other Internal Engineering Disciplines [Electrical/Mechanical/Civil/Automation/Architecture] to Ensure Coordinated Designs & Complete Engineering Deliverables. Study Process Problems, Analyzing Issues & Performs Necessary Design Corrective Modifications. Follow Up on the Inside/Outside Repair Services for the Defected Equipment. Prepare the Technical/Financial Proposals During the tendering Phase of the Desalination Projects. Job Requirements Engineering bachelor's degree (Mechanical Power). Fresh graduate or 2025 graduate as Maximum. Military service completed, exempted. Overall Graduation Grade is Very good. Expertise in Water Treatment [0-1 Years] Process Design and Process Engineering Skills Excellent English command. Ability to Work Collaboratively in a Team Environment Excellent Communication and Presentation skills
Hikma Associate Scientist, Formulation Development / Research & Development Pharmacist
Job Purpose: To implement activities related to product development including formulations development, analysis and reporting any faced issues to achieve product development in a timely manner with considerations for scaleup and tech transfer. Duties & Responsibilities: Literature survey and performing pre-formulation & formulation trials for any of the new products to fulfill the company’s research objectives. Documentation and reporting all formulation trials observation and results according to the predetermined procedures. Operate the laboratory instruments and equipment according to their SOPs and Complying to the GMP standards and procedures after having the necessary training. Prepare samples for stability & Bio-equivalence studies. Performing pilot, scaling up & validation batches and preparing the required documents. Complying with the occupational safety and waste procedures in Hikma. To perform any other task related to the job description or nature Qualifications: Bachelor’s degree in Pharmacy with grade Very good or Excellent Minimum Experience: 0-2 years of experience in same field Fluency in English, both written and verbal
OPPO Egypt Treasury Specialist
Job Description 1、Process and coordinate company cash payments through the Lark workflow. 2、Check the company's cash balance daily and provide feedback to the cashier team leader. 3、Perform cash reconciliations and investigate and resolve discrepancies in a timely manner. Job Requirements Bachelor's degree in Accounting or Finance. From 6 months to 1 year of experience in Finance preferred. Strong analytical and problem-solving skills. Excellent attention to detail and accuracy. Proficiency in Microsoft Excel (including VLOOKUP, pivot tables). Strong MS Excel skills (pivot tables, VLOOKUP, reconciliation) English Level : Very Good
Raya Trade local Store Marketing Executive
Job Description Raya Trade is currently hiring Executive " Local Store Marketing" with the below responsibilities: Following up on the execution of the marketing calendar and coordinating all the marketing activities with the stakeholders Coordinate the display in stores and oversee the in-store display manual and report any shortage in display Execute, and oversee the POSM, Branding, and store look and feel Prepare a weekly report about display & POSM in each store Follow up Display Execution in the new or renovation stores to ensure the matching approved designs and planogram Managing the branding spaces and assets per brand and category in all area stores Develop and execute the marketing activities in each Area\Store and coordinate with Sales, Merchandising, CX, & Marketing and ensure the ROI of each activity Execute and activate the generic marketing campaign in stores and meet the launching time Plan and propose activities to generate traffic to the stores (Single Store Focus) Monitoring, analyzing & reporting the competitors’ activities (Marketing activities, promotions, sales & Prices) and their impact on our sales - Competition report Monitor and analyze sales performance on a single store level and area and suggest corrective actions and activities Preparing reports at the end of each campaign or activity including the store sales & Traffic Searching for new best-location stores based on retail expansion plans across the country Job Requirements Interpersonal Skills: Communication skills Reliability Compliance Adaptability Time management Flexibility Technical Skills: Trade-Marketing Channel developments
B.TECH Junior Auditor / QA Specialist
Job Description Analyze and collect quality related records from all departments to make sure that all records are done according to good documentation practices to confirm the documents compliance with implementation Develop all needed reports to be submitted to the direct manager. Assist in ISO requirements preparation to ensure documents completion. Monitor ISO system application in all branches to maintain company standards. Prepare audits check lists to ensure efficiency of ISO implementation. Put the auditing plan & review the suppliers auditing execution to assure a controlled auditing program is in place. Assure that Quality training needs for each personnel Implement, review and improve the auditing material to have an updated list resembles the reality. Job Requirements University degree in any field. 1 - 2 years' experience in Internal Quality Audit and/or Quality Assurance. Strong knowledge of ISO Standards. Good User of MS office. Organized and Follow up. Negotiation, Problem solving and Communication skills. Managing and leadership skills
Banque Misr Microfinance Specialist Job – Sharkia
Job Summary: Responsible for the Banque Misr Microfinance products in terms of maintaining existing clients and attracting new ones, ensuring target achievement and follow-up on repayment rates and credit quality. Main Responsibilities: 1. Attract new clients and ensure that the target is reached. 2. Inquiring properly about clients before visits to have a good understanding of client’s reputation 3. Evaluating the client’s loan eligibility by analyzing their repayment capacity in light of their occupation, to avoid future delinquency and ensure regular installment payments. 3. Register the data of eligible clients in the system (core system) 4. Visit existing clients with overdue payments to ensure follow-up on their repayment status and update data and prepare the necessary report for the branch manager. 5. Performing an updated loan inquiry for the specified case to ensure accurate client status by amending or removing outdated records, incorporating new information, and verifying the guarantor’s data 6. Follow up with clients on a monthly basis to ensure their commitment to repayments and identify any delinquency trends. Job Requirements • Experience: 0-3 years in Microfinance • University degree (Graduation year: from 2024 – 2026) • Minimum graduation grade: Good • English language proficiency • Excellent command of PC skills especially (MS Office) • Have good Soft Skills (Communication and Presentation skills) • Never been tested by Banque Misr • No Relatives till 3rd degree
Banque Misr Microfinance Specialist Job – Sharkia
Job Summary: Responsible for the Banque Misr Microfinance products in terms of maintaining existing clients and attracting new ones, ensuring target achievement and follow-up on repayment rates and credit quality. Main Responsibilities: 1. Attract new clients and ensure that the target is reached. 2. Inquiring properly about clients before visits to have a good understanding of client’s reputation 3. Evaluating the client’s loan eligibility by analyzing their repayment capacity in light of their occupation, to avoid future delinquency and ensure regular installment payments. 3. Register the data of eligible clients in the system (core system) 4. Visit existing clients with overdue payments to ensure follow-up on their repayment status and update data and prepare the necessary report for the branch manager. 5. Performing an updated loan inquiry for the specified case to ensure accurate client status by amending or removing outdated records, incorporating new information, and verifying the guarantor’s data 6. Follow up with clients on a monthly basis to ensure their commitment to repayments and identify any delinquency trends. Job Requirements • Experience: 0-3 years in Microfinance • University degree (Graduation year: from 2024 – 2026) • Minimum graduation grade: Good • English language proficiency • Excellent command of PC skills especially (MS Office) • Have good Soft Skills (Communication and Presentation skills) • Never been tested by Banque Misr • No Relatives till 3rd degree
AAIB Total Rewards Analyst Jop
Job Description: Assist in the administration of AAIB's annual increase and variable compensation cycles and ensure full compliance with approved distribution guidelines. Analyse and interpret internal pay trends and external market practices locally and regionally and propose pay solutions based on information collected from external consultants and surveys insights. Participate in job evaluation/job mapping and documentation inside AAIB and across its subsidiaries if needed. Assist the rewards head in the annual budget planning. Develop bank wide quarter and annual compensation reports developed by the reward analysts. Proposes candidates job offers and ensures that the external offers are maintaining internal equity and in line with the external market norms. Qualifications & Experience: Bachelor’s degree in business administration, Finance, Accounting or a related discipline. Fresh graduates to 3 years of experience in HR, with a focus on reward management. Skills: Excellent command of English & Arabic Languages. Excellent command of MS Excel and other Office applications. Very good command with HR systems (HITS, ORACLE, ETC) Quantitative and qualitative analysis and decision-making skills. Demonstrated numerical analytical and problem-solving skills. Excellent interpersonal and communication skills; ability to develop and maintain effective working relationship with persons at all levels in the organization.
Raya Trade Social Media Executive
Job Description Managed customer inquiries, concerns, and complaints through social media chats, ensuring timely and professional support. Maintain a deep understanding of the company’s products and services to effectively address customer queries and provide accurate recommendations. Identify customer needs and offer relevant products or services, aiming to achieve sales targets or upsell where applicable Resolve customer issues promptly and effectively, ensuring a high level of satisfaction by addressing complaints or troubleshooting problems. Assist customers with placing, modifying, or tracking orders, ensuring accuracy and timeliness in all transactions. Accurately document customer interactions, feedback, and issues in the company’s CRM system for tracking and analysis. Adhere to company policies, procedures, and quality standards, ensuring compliance with any legal or regulatory requirements. Meet or exceed key performance indicators (KPIs) such as call handling time, customer satisfaction scores, and first-call resolution. Exhibit professional and empathetic communication, maintaining a positive tone and attitude during interactions. Work closely with other team members and departments to escalate complex issues and provide seamless customer service. Job Requirements Ownership Functional Skills ideas presentation and Taking initiative Continuous Learning Customer Centricity Very good knowledge of the different selling techniques Determined to achieve the sales target Very good knowledge of all the products' features Knowledge of all processes followed
OPPO Egypt Warehouse Operations Specialist
Job Description Responsible for OPPO and realme product safety, inbound/outbound/storage, IMEI, brand-separated packing, outbound handover, return inspection and inventory accuracy in the shared ecommerce warehouse. The warehouse can be shared, but stock, IMEI, waybill, packing rules, return inspection and finance reconciliation must be separated by brand. Job Requirements Very good English Experience in E-Commerce warehouse operation 1 year or above Fresh graduates are welcome to apply Males only Bachelor’s degree. Solid knowledge of MS Excel skills
OPPO Egypt IT Help Desk Specialist
Job Description - Manages and maintains company and branches network infrastructure (LAN, WAN). · - Designs and implements network security and traffic management strategies. · Manages network hardware (routers, switches, firewalls, etc.).· -Administers the company's hotline system (e.g., Avaya, Twilio). - Provides operational support for network and security equipment across all locations. · Manages relationships with telecom providers. - Requires strong understanding of networking, security, hardware, system administration, and vendor management. Job Requirements - Bachelor's degree in Computer Science, Information Technology, or a related field preferred. - From 1 to 2 years of experience in related filed. - Good understanding of computer systems, mobile devices and other tech products. - Ability to diagnose and resolve basic technical issues Proficiency in English. - Excellent communication skills.
ADIB Egypt Call Center Agent Job
Job Accountabilities: Handle inbound calls by following scripts and service guidelines to provide quick and accurate responses. Resolve customer queries and complaints by applying product knowledge and troubleshooting steps to achieve first-call resolution. Escalate complex cases by capturing details and forwarding them to supervisors or relevant departments to ensure timely resolution. Educate customers on ADIB’s products and services by clearly explaining features, processes, and policies to increase satisfaction and usage. Follow standard operating procedures and compliance rules during every interaction to ensure regulatory adherence and minimize errors. Document call details and customer feedback accurately in CRM systems to maintain reliable records and support future service improvements. Support team targets by meeting daily KPIs such as Average Handle Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Provide feedback on recurring customer issues by sharing insights with supervisors to help improve processes and reduce repeat calls. Qualifications & Experience: Bachelor’s degree in Business Administration, Management, or related field. Officer: 0–2 years of experience in call center. Senior Officer: 2–4 years of experience in call center. Skills: Excellent communication skills. Excellent problem-solving and decision-making skills. Excellent organizational and time-management skills. Technical Skills: Good knowledge of call center software and systems. Proficiency in Microsoft Office (Excel, Word, PowerPoint).
HSBC Egypt UK Contact Centre Agent
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of UKCS Agent Principal responsibilities Impact on the Business Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible. Delivers what is promised in line with customer expectations Offers value added products and services based on customer needs analysis and ensures customer understanding of those products Customers / Stakeholders Provides excellent customer service to basic inbound customer calls by keeping up to date on training and internal communications Generating customer loyalty through strong knowledge of key products and services Owns and resolves issues and understands how and when to escalate Leadership & Teamwork Acts as a role model for our Group Values and Behaviours (Open, Connected, Dependable), supporting colleagues and customers to deliver superior customer service through these values Values diversity amongst team Operational Effectiveness & Control Knowledge of Group compliance, Operational Risk and SOX (Sarbanes- Oxley Requirements) for RBWM Centres Maintains HSBC internal control standards Awareness of all elements of Operational Risk associated with the role in compliance to SOX for contact centres Requirements Must be university graduate in any discipline Must be proficient language(s) required by the process Open to working flexible shifting schedules Must be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development Takes pride in delivering what is promised in line with the customer and service expectations Wants to do a good job,is concerned about getting it right for the customer and checks everything is in order Ability to work in a high-volume, fast paced environment is required Proficiency with personal computers and basic software packages and specialised applications Excellent communication skills and is polite and friendly at all times Displays patience and empathy
IEOC Production BV HR Specialist Jop
At Eni, we are looking for a HR Specialist within IEOC Production BV in Cairo, Egypt. You will be responsible for providing operational support across recruitment, employee administration, training and development, performance management, employee relations, and HR reporting. You will also facilitate communication between employees, management, and external stakeholders, while contributing to a positive work environment and overall organisational effectiveness. Main responsibilities: • Support daily HR operations and administrative activities. • Assist with recruitment, onboarding, and employee lifecycle processes. • Maintain employee records and HR documentation. • Coordinate attendance, leave management, and employee requests. • Support training, employee engagement, and HR initiatives. • Ensure compliance with company policies and labor regulations. • Prepare HR reports and provide general HR support to employees and management. • Follow expatriates' mobilization plan for IEOC and JV Skills and experience required: • Bachelor's degree in Human Resources, Business Administration, Commerce, or a related field. • Fresh graduates or candidates with up to 2 years of relevant HR experience. • Strong communication and interpersonal skills. • Good knowledge of Microsoft Office applications (especially Excel and Word). • Strong organizational skills and attention to detail. What we offer: Personal medical coverage plus family (with coverage ceiling according to IEOC policy). Collective bonus according to handbook. Transportation allowance.
TMG Facilities Operations Specialist Jop
Key Responsibilities Conduct daily rounds across common areas, facilities, and outdoor spaces to evaluate overall site conditions. Identify, document, and report maintenance needs, technical faults, and service gaps promptly. Collaborate with maintenance, housekeeping, security, and agricultural teams to resolve site issues efficiently. Liaise with relevant departments to follow up on operational complaints from residents until full resolution. Oversee the performance of contracted service providers to ensure compliance with quality, safety, and operational standards. Maintain accurate logs of site observations, corrective actions, and open items; prepare daily progress reports for the direct supervisor. Proactively suggest operational enhancements to elevate the overall resident experience. Job Requirements Education: Bachelor’s degree in engineering (Civil, Architectural, Mechanical, or Electrical preferred). Experience: Fresh graduate (0 years of experience). Prior internships in Facilities Management (FM), Site Operations, or Maintenance are a strong plus. Field Presence: Full willingness to work on-site and perform regular outdoor site walks. Soft Skills: High attention to detail, proactive follow-up habits, strong communication, and practical problem-solving skills.
Hikma Pharmaceuticals Medical Representative – All governorates
Job Purpose: This job is responsible for visiting doctors to promote particular products, disseminate product information and convey company messages to achieve monthly sales targets. Duties & Responsibilities: Follow all relevant Sales procedures so that work is carried out in a controlled and consistent manner. Follows the day-to-day operations related to own job in the Sales function to ensure continuity of work. Visits doctors in private clinics or hospitals on a daily basis to promote particular products, disseminate product information and convey company messages to achieve monthly sales target. Collates accurate and prompt basic sales information and enters them on the CRM system on a daily basis to be revised by the Field Sales Supervisor. Coordinates and communicates with sales representatives and direct manager on a daily basis to achieve sales targets. Acquires the necessary knowledge of all of the company’s products and/or services in order to help increase sales. Complies with all relevant safety, quality, health and environmental procedures and code of conduct to ensure a healthy and safe work environment. Job location: All governorates Type of Employment: Part time / Temp-to-Hire Qualifications: We are looking for candidates whose experience and skills align closely with the qualifications outlined below: Bachelor’s degree in Pharmacy, Science, Veterinary medicine, Physical Therapy or equivalent Minimum Experience: 0-1 years of experience in same field Fluency in English, both written and verbal Excellent Communication, Planning & Follow-up skill
IDP Education Ltd Call Center Agent – KSA Job
About IDP IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world. Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world. Key accountabilities Stakeholder Relations Provide prompt support to internal stakeholders (value added services fulfilment team, counsellors and office managers) in managing telephone, online chat and social media enquiries and filtering/nurturing pipeline of potential customers Keep relevant stakeholders informed of work agenda, progress and issues. Follow through with potential customers and internal stakeholders on enquiries where required Communicate with internal and external stakeholders in an efficient and professional manner Build relationships with internal and external stakeholders as the basis for trust and cooperation People Demonstrate commitment to IDP’s values and quality and compliance standards in everyday workplace operations. Encourage a team environment which facilitates cooperation and knowledge sharing and enables high performance. Use awareness of individual strengths and needs to drive personal growth and development. Give honest and constructive feedback in dealings with colleagues and external stakeholders. Process & Compliance All interactions with customers are recorded on CRM in a timely and accurate manner following the guideline Relevant work processes are followed through. Assist in review and improvement of the established process to ensure it remains efficient and relevant Ensure the collection and usage of student personal information is in compliance with local regulatory requirements. Key accountabilities Operational Performance Make outbound calls to prospective customer leads to qualify opportunities for the student placement counsellors. Follow up with web enquiries & qualify as Hot/Warm web Leads Contact new and existing customers in alignment to IDP campaigns. These can include leads generated through IDP website, sales, expos, events, appointment setting and general customer service tasks Monitor and respond to online chat answering questions regarding study, visa and related services. Follow up with existing leads across multiple stages to support counsellors drive conversions Monitor and respond to social channels answering queries IDP and its services Use qualifying sales techniques to identify opportunities for IDP and its customers. This includes accurately recording outcomes for Warm/Hot or Cold Leads. Maintain the accuracy of IDP’s CRM including updating all customer details where possible Communicate Warm and Hot Leads to operations helping counsellors to drive conversion Nurture existing leads through ongoing outbound calling campaign to maintain effective relationships between our customers and IDP. This includes calling non-engaged customers for re-engagement. Customer Service Confidently, politely and professionally make warm and “cold calls” to customers Use open and outcome drive questioning to accurately define customer needs. Respond to all customer enquiries in a highly professional, efficient and friendly manner Be prompt at identifying customers’ problem for which a solution can be offered by IDP’s services and products Assist in guiding customers’ interest in IDP’s services and products by offering/securing appointments with relevant team members for further consultation. Go above and beyond to resolve customers’ enquiries where required to create positive IDP customer experiences Ensure consistent high quality services are offered to all customers. Escalate customer enquiries where required to appropriate leadership/department for prompt resolution Required experience Must be fluent in English Strong communication skills / local language (verbal and written) is essential Minimum 1 year’ sales or customer service experience Proved sales experience preferred Experience in managing enquiries from online chat and social media platform Ability to confidently and professionally make warm and “cold calls” to customer Ability to build rapport quickly with customers over the phone Excellent listening skills to actively listen to customers and interpret their needs Effectively deal with objections Deal with customers that may be angry about receiving unsolicited calls Demonstrated ability to work effectively in a team environment Demonstrated organizational and time management skills, with the ability to prioritize An ability to service and work with people from different cultural backgrounds Results driven with a ‘can do’ attitude Intermediate level of computer literacy - MS Office - Word, Excel and email Strong typing/data entry skills Ability to multi-task and retain information Ability to handle pressure
Nestlé Egypt CRC Coffee Specialist | Call Center Job
Nestlé Business Solutions (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé — and iconic brands like Nespresso — to engage with millions of consumers worldwide. We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment. If this describes you and you are looking to join a business where you can really add value — supporting the Customer Relationship Center (CRC) of the premium brand Nespresso — then this is your opportunity to join Nestlé Business Solutions (NBS) and be part of the Nespresso experience. At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any specific needs, count on us to adapt your position. A Day In The Life : Handle customer interactions exclusively through voice calls, delivering high-quality support across B2C channels. Welcome customers and effectively identify their needs to provide tailored solutions. • Elevate customer satisfaction in every interaction, ensuring a positive and lasting impression. • Prioritize first-contact resolution to enhance the customer experience and streamline service delivery. • Ensure effective complain management by handling customer complaints with empathy and efficiency, transforming feedback into opportunities for service improvement. • Advise customers and potential clients on our diverse range of products and services, fostering informed decision-making. • Spark customer interest by showcasing our complete product offerings and their benefits. What Will Make You Successful • 0-2 years of experience in a customer-engagement services (mandatory) • Proficiency in Microsoft Office (Outlook, PowerPoint, Excel, etc.) • Fluent in English (C1 level) • Excellent interpersonal and communication skills • Ability to multitask effectively • Positive mindset with a strong eagerness to learn and collaborate as a team player • Strong organizational and prioritization skills to excel in a fast-paced environment • Demonstrated work ethic and respectfulness.
CIB Financial Inclusion Sales Agent – Smart Village
JOB PURPOSE : To search for new business opportunities in local market to deliver sales, through making outbound calls / visits to describe bank’s financial inclusion products, explain the benefits of these products, in relevance to customer’s needs, and to answer customer’s questions to increase revenues and meet set targets. KEY ACCOUNTABILITIES : Sales Activities Present financial inclusion products to clients using the authorized techniques in order to meet customer’s needs and preserve CIB’s market share. Efficiently and professionally initiate new customer accounts to increase revenues. Ensure the delivery of all the required documents in a timely manner to maintain accurate records in alignment with work policies and procedures. Prepare sales reports stating sales progress in order to support further decision making. Attend regular meetings to review weekly/ daily/ monthly sales activities, progress on goals, and status of prospective customers Polices, Processes and Procedure Follow all the relevant department policies, processes and standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. Day to Day Operations Follow the day to day operations related to own jobs in the Financial Inclusion & Strategic Partnerships Department to ensure continuity of work Compliance Comply with all relevant CBE regulations, banking law, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks Qualifications Bachelor degree of commerce, business administration or related fields 0-2 years of retail sales experience Good command of English & Arabic Languages Basic computer skills Energetic and enthusiastic Basic selling, communication, and negotiation skills
CIB TELLER – AGAMI & NEW ALAMAIN AREAS
Job PURPOSE: To perform the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers. KEY ACCOUNTABILITIES Operational Functions • Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance. • Introduce alternative channels to customers to reduce traffic in branches according to bank SOP’s. • Process all the cash counter transactions accurately in accordance with the set objectives. • Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault. • Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual. • Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs. • Adhere to the bank standards related to the average waiting & serving time in addition to the productivity reports. • Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance. • Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to. • Check counterfeit currencies, checks and identities. Reporting • Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction & to reach customer delight • Be attentive to any possible frauds and risks and provide customer feedback to direct supervision. • Deviations and exceptions reporting in branch monthly exception report in a timely manner Policies, Processes and Procedures • Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. • Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures • Adhere to the bank clean desk policy Day- to-day operations • Follows the day-to-day operations related to own jobs in the concerned department to ensure continuity of work Compliance: • Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks." Qualifications • Bachelor’s degree of commerce, business administration, accounting or its equivalent • (0-2) Years of experience • Good command of English and Arabic languages • Communication Skills • Problem Solving Skills • Service Oriented • Process Oriented • Adept in using basic software such as office, internet and e-mail
وظائف الموارد البشرية من كوكاكولا للتعبئة مصر
ABOUT YOUR NEW JOB As a Senior Talent Acquisition Partner, you will have the responsibility of end-to-end recruitment project management. You will play the key role in partnering with our Line Managers to bring best talents to the organization through shaping recruitment strategy and selecting candidates. ABOUT YOUR NEW JOB RESPONSIBILITIES Become an owner of all recruitment and selection steps, partnering with hiring managers and other stakeholders, to find the right candidates on time and according to our high standards (time, quality). You will be responsible for budgeting and planning for the recruitment plans. You will use all available recruitment channels and sourcing options to identify the best candidates, proactively or reactively. We count on you to deliver excellent customer service and results, balancing customer focus and process requirements. You will use properly all systems to ensure recruitment data accuracy and compliance with GDPR. You will identify, engage, and lead changes where improvement opportunities are visible. You will establish excellent relationships with Hiring Managers in all functions and the organization. You will establish and enhance professional connections and relationships with peers in other companies and industries; constantly interested in best practices and new initiatives, concepts and tools on the market. You will be expected to innovate beyond the obvious improvement opportunities to create best recruitment experience for candidates and managers. ARE THESE YOUR SECERET INGRIDENTS Passionate and enthusiastic professional with 5+ years of recruitment experience. Performance driven and accountable: has high standards and a constant drive for results. Innovative thinking – on the lookout for simplification and innovative ways of working, experiments and adapts. Excellent relationship building skills. Organized and structured approach to work. Act as owner, ready to take the lead if necessary. Can skillfully use technology (MS Office, online platforms, ATS systems). Fluent command of English, both verbal and written. HOW WE WILL SUPPORT YOU You’ll have a buddy who will introduce you to the business, your daily routines during your onboarding period. International career opportunities: As a large and expanding company, we offer unique opportunities for role changes and enriching experiences and capabilities, including cross-functional transitions and international assignments. 4 unique core values: Customer first, We over I, Make it simple and Deliver sustainably form the foundation of a robust culture that enables continuous and sustainable growth. Competitive remuneration and social package
Call Center Representative Fresh Graduate jop QNB Egypt
Duties & Responsibilities: 1.Handle all customer inquiries & requests.2. Identify and escalate issues to Team Leader3. Provide product and service information to clients. Cross sell products and services to clients & nonclients according to Contact Center processes and set the needed appointments with concerned Network.4. Document all call information on the relevant systems.5. Send all customer inquiries, requests, appointments, & referrals to the network & related head office departments.6. Determine customers’ needs and achieve customer satisfaction.7. Answer & process clients’ inquiries, requests & complaints received according to Contact Center processes.8. Suggest ideas to enhance the service level offered to the clients.9. Handle campaigns if availability of queuing needs, for example (covering shortage, crisis, huge campaign, etc.….).10. Replace the Customer Service Team Leader in case of unavailability.11. Assist the Customer Service Team Leader in providing guidance & advice to the team members.12. Ensure the correct functioning and implementation of the Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and wherever possible.13. Adhere to QNB policies & procedures in order to guarantee that QNB business is conducted in compliance with Local Laws, Internal Rules & Regulations, as well as International Standards. Education: Bachelor’s degree in marketing, Business Administration or Commerce (English section)graduation year (2024-2025-2026)
Elsewedy Electric GL Accountant Jops
This job opportunity is offered by Elsewedy Electric Graduate Development ProgramThe program is designed for Graduates with 0-2 years of experience. The program offers various job rotations, mentorships, coaching & trainings. 2024 & 2025 Graduates are welcomed to apply. Key Responsibilities: Execute accurate and timely monthly, quarterly, and year-end closing activities. Prepare monthly, quarterly, and annual financial statements and support regulatory reporting. Prepare and post key journal entries and perform account reconciliations. Maintain the accuracy and integrity of the General Ledger. Prepare and review prepaid expenses and fixed-asset roll-forwards. Validate Accounts Payable sub-ledger details and aging reports. Support internal and external auditors by providing required documentation. Ensure compliance with internal controls and applicable GAAP/IFRS standards. Participate in cross-functional process improvement initiatives. GL Accountant.docx Requirements: Academic Qualifications: Bachelor’s degree in Accounting or any related field. Language Proficiency: Fluent in English (spoken and written) Years of Experience: 0-2 Years of experience in the same field. Computer/Technical Skills: Advanced Microsoft Excel - Oracle ERP - General Ledger & Account Reconciliation - Journal Entries & Month-End Closing - Knowledge of GAAP/IFRS
تدريب في المحاسبة من شركة كرم سولار
We are seeking a motivated and detail-oriented GL Accounting Intern to join our accounting team. This internship is an excellent opportunity for students or fresh graduates to gain hands-on experience in General Ledger accounting within a professional corporate environment. Key Responsibilities: Assist in posting and reviewing general ledger journal entries Support month-end and year-end closing activities Assist in account reconciliations and variance analysis Help maintain accurate accounting records and documentation Support preparation of financial reports as required Coordinate with other finance team members on accounting tasks Perform other accounting and administrative duties as assigned Qualifications: Accounting degree or related field of study Fresh Graduate or Senior/Junior year Fluency in English Attention to details
تدريب في الموارد البشرية من شركة الأهرام
Job Purpose: Support HR data management, analysis, and process optimization initiatives to improve data accuracy, reporting, and decision-making. Key Responsibilities: Support HR data collection, cleansing, and validation. Assist in preparing HR reports, dashboards, and analytics. Analyze HR data to identify trends, gaps, and improvement opportunities. Support manpower planning and HR data analysis. Assist in improving HR processes through data-driven insights. Maintain accurate and up-to-date HR databases and records. Support Excel/Power BI reporting and data visualization. Perform ad-hoc HR analysis and reporting as required. Requirements: Fresh Graduate or Undergraduate in Business Administration, Business Information Systems (BIS), or a related field. Strong Excel skills; Power BI is a plus. Strong analytical and problem-solving skills. High attention to detail and data accuracy. Good communication and organizational skills. Interest in HR Analytics, Data Analysis, and Process Optimization.
ALPLA Group Production Engineer Job
What you will enjoy doing Oversee the full production line from manufacturing to packaging. Work with machine operators and technicians to run machines efficiently. Check and control parison settings and material use (weight, regrind, tail length, etc.). Perform regular quality and visual checks during production. Prepare machines for mold and color changes. Make sure products are made in the right quantity and meet quality standards. Record production data and report any issues during the shift. Help train machine operators as needed. Support daily production and ensure machines run smoothly and efficiently. Coordinate with quality control, warehouse, and maintenance teams. Maintain 5S standards and a clean, organized work area. Follow and check process standards, quality checks, and SOPs. Ensure all finished products are defect-free and meet required specifications. What makes you great Bachelor's degree in mechanical, Industrial, or Manufacturing Engineering (or related field). 1–3 years of experience in a production or manufacturing environment— fresh graduates are welcome to apply. Basic knowledge of machine operation, mold changes, and material handling. Understanding of quality control and production procedures. Good teamwork, communication, and problem-solving skills. Willing to work in shifts and meet production targets. Basic computer skills (MS Office). Good written and verbal English communication skills. Knowledge of 5S and safety practices is an advantage. What you can expect working with us Join a global market leader with a strong local presence – part of a well‑established international group serving top brands worldwide. Supportive, family‑oriented work culture built on respect, trust, and open communication, where every colleague matters. Real opportunities to learn, grow, and advance through continuous development, structured onboarding, and challenging projects. Fair employment practices and competitive benefits in an inclusive workplace that values diversity, integrity, and equal opportunity. A dynamic environment that encourages ideas and improvement, offering flexibility and meaningful work with global exposure. We know that no one ticks every box from day one, and that's okay. If you're motivated to grow, learn and take on new challenges, you'll find all the support you need with us.
Misr Technology Services MTS Junior Database Administration job
Job Summary The Junior Database Administrator (DBA) is responsible for the performance, integrity, availability, and security of database systems. The role ensures data consistency, supports concurrent user access, monitors database performance, and implements backup and recovery procedures to protect organizational data. The DBA works closely with technical teams to support system development, optimization, and continuous improvement. Key Responsibilities Install, configure, upgrade, and maintain database management systems (DBMS). Monitor database performance and implement tuning and optimization improvements. Ensure database security, data integrity, backup, and recovery standards are met. Manage and support database environments for applications and users. Implement disaster recovery and business continuity procedures. Provide technical support and troubleshooting for database-related issues. Support database development activities and assess new database technologies. Prepare documentation and provide guidance or training to end users when required. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. 1–3 years of hands-on experience in database administration, maintenance, and support. Proven experience in database administration, maintenance, and troubleshooting. Hands-on experience with DBMS such as SQL Server, Oracle, MySQL, or similar platforms. Professional certifications (e.g., Microsoft Certified Database Administrator, Oracle DBA) are an advantage. Strong knowledge of database architecture, systems, and software. Proficiency in SQL and procedural SQL languages. Solid understanding of backup, recovery, and disaster recovery operations. Strong analytical and organizational skills with attention to detail. Ability to multitask and prioritize workload effectively. Problem-solving mindset, especially for complex database issues. High commitment to data accuracy, quality, and security.
وظيفة كاتب حسابات في فندق ماريوت القاهرة
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None
Saudi German Hospital Talent Acquisition Specialist Job
Job Summary Saudi German Hospital Egypt is seeking a qualified and results-oriented Talent Acquisition Specialist to join our HR team. The ideal candidate will play a key role in managing the full recruitment cycle, with a strong focus on attracting and hiring qualified healthcare professionals, particularly nursing staff and physicians. Key Responsibilities Manage the full recruitment cycle, including sourcing, screening, interviewing, and onboarding. Handle recruitment for medical positions, especially nursing staff and physicians, ensuring timely and quality hiring. Collaborate closely with department heads to understand hiring needs and workforce requirements. Develop and implement effective sourcing strategies targeting healthcare professionals. Post job vacancies across various recruitment platforms, job boards, and professional networks. Screen CVs and conduct initial interviews to assess candidates’ qualifications and suitability. Coordinate interviews with hiring managers and follow up on feedback. Build and maintain a strong pipeline of qualified healthcare candidates. Ensure a smooth and professional candidate experience throughout the hiring process. Prepare job offers and support in obtaining required approvals. Maintain accurate recruitment data and provide the required reports. Qualifications & Requirements: Bachelor’s degree in Nursing, Pharmacy, Science, or a related healthcare field. Professional Diploma of Human Resources Management is a must. Proven experience in recruitment within the healthcare sector is a must. Hands-on experience in hiring nursing staff and physicians in hospitals. Strong understanding of medical roles, qualifications, and licensing requirements. Excellent communication and interpersonal skills. Ability to manage multiple vacancies under tight deadlines. Strong sourcing, interviewing, and evaluation skills. Proficiency in MS Office (Ex: Excel and Word) What We Offer: Competitive salary package. Professional and dynamic work environment. Opportunities for career growth and development within a leading healthcare organization.
Prometeon Tyres Production Engineer Graduates Internship
Internship Description An inside view of Prometeon's work environment of multinational & exposure to the Tyre manufacturing. A chance to develop strong communication, teamwork, and problem-solving skills. An actual on-the-job training that will help secure better career opportunities in the future. Internship Benefits: Internship monthly allowance. Company Daily Restaurant Meals. Transportation provided to the factory (from the nearest meeting point). Certificate by the end of the program. Social Insurance. Internship Requirements Fresh graduate with Bachelor's degree in Chemical, Production engineering. Alexandria resident is a must Analytically, dynamic, self-learning. Fluency in English language. Excellent MS office knowledge. Ability to self-motivate and multi-task and work independently or within a team.
NCR Atleos Customer Service Engineer – New Cairo
Job Description Filed engineers should be skilled at managing any kind of technical work at the field even with little supervision Sound ability to diagnose problems with existing equipment and fixing them is also essential for field engineers and Ability to communicate fluently with the customers Job Requirements Bachelor's or associate's degree in Engineering relevant from reputable University in Electrical, Mechanical or Mechatronics Have a Car Presentable person Reputable university graduate like Ain Shams ,Cairo , GUC ,…… Filed engineers should be skilled at managing any kind of technical work at the field even with little supervision Sound ability to diagnose problems with existing equipment and fixing them is also essential for field engineers and Ability to communicate fluently with the customers should be from the Nasr City or Heliopolis residences
NCR Atleos Customer Service Engineer – (Nasr City)
Job Description Filed engineers should be skilled at managing any kind of technical work at the field even with little supervision Sound ability to diagnose problems with existing equipment and fixing them is also essential for field engineers and Ability to communicate fluently with the customers Job Requirements Bachelor's or associate's degree in Engineering relevant from reputable University in Electrical, Mechanical or Mechatronics Have a Car Presentable person Reputable university graduate like Ain Shams ,Cairo , GUC ,…… Filed engineers should be skilled at managing any kind of technical work at the field even with little supervision Sound ability to diagnose problems with existing equipment and fixing them is also essential for field engineers and Ability to communicate fluently with the customers should be from the Nasr City or Heliopolis residences
OPPO Egypt Sales Representative – Ain Shames
Job Description Receiving customer's enquiries and understanding customer needs to achieve sales goal Responsible for doing a good job in sales records, inventory, account verification, etc. Complete the day-to-day business work of the mobile phone, such as the delivery and acceptance of the mobile phone, replacement, return, loss prevention. Responsible for cleanliness of the store Complete other tasks assigned by Manger Job Requirements Minimum 1 year of experience Presentable with strong communication skills Good command of English (spoken and written) Preferred candidates residing near Nile View Mall.
EGBANK Corporate Services Officer Job
KEY ACCOUNTABILITIES: Identify existing and potential non-borrowing corporate customers needs and provide them with the basic information on all Bank’s products & services. Achieve assigned targets through promoting, selling and cross selling the bank’s products and services to existing and prospective non-borrowing corporate customers to achieve the preset sales budget. Carries and handles efficiently custody items, keys as per custodian matrix and relevant policies and procedures. Ensures that all non-borrowing corporate customers profiles are updated through applying the KYC principle (Know Your Customers) Receives requests from the Trade Finance department (LCs, LGs, IDCs… etc.) and executes the required task in a timely manner within the agreed TAT Contact and update the non-borrowing corporate customers on their delivery items (Certificates, Cheque books …. etc.) and returned ones when needed. Review daily inflows / outflows of the assigned portfolio to retain non-borrowing corporate clients and avoid losing funds Follows all relevant approved department’s policies, and procedures and monitors adherence so that work is carried out in a controlled manner. Follow the day-to-day operations related to own jobs in the Branch to ensure continuity of work Comply with all relevant CBE regulations, banking laws, AML regulations and internal EG Bank policies and code of conduct to maintain EG Bank’s sound legal position and mitigate any potential risks Qualifications and Experience: Bachelor’s degree in Commerce, Business Administration, Accounting or its equivalence. 0 to 2 years of experience in customer service or any related field of work, banking experience is a plus Skills: Excellent command of English and Arabic languages (written and spoken) Excellent communication and Interpersonal skills Good Basic Selling skills for Service Officers and Advanced Selling skills for Senior Service Officers Full awareness of the Bank’s products and services Excellent planning and organizing skills Good awareness with external market trends and competition Good Computer Skills Good Analytical and Problem solving techniques
Grant Thornton Egypt Audit & Assurance – Associate Job
About the Role: Audit and financial reporting must be compliant and future-focused, as the implications of not getting it right can be serious. Also, independence and professional skepticism meet the highest regulatory expectations. We’re constantly investing in quality control that responds to client feedback and leverages our technical expertise. We hold ourselves accountable through our Audit Quality by having a team that can provide the right support and in-depth knowledge makes the difference. Responsibilities Include: Addressing specific audit and risk advisory priorities, Understanding relevant accounting standards applicable to the entity and perform risk assessment procedures, Delivering high-quality audits via several enablers like Global Audit Imperatives, methodology, content, guidance, learning and other tools, Formulating reasonable judgements and conclusion to deliver informative and timely outputs, Complying with auditing and accounting standards, relevant laws, and regulations, (including specific local laws and regulations), ethical standards, independence requirements and the audit firm's quality control procedures. Qualifications & Skills: A Bachelor degree in Accounting / Auditing, Strong Academic credentials (Minimum grade - Good), Relevant work experience (e.g. internships, summer positions, school jobs) is a plus, Demonstrated leadership, problem solving, and strong verbal and written communication skills, Ability to use automation and digitalization tools as part of audits or in the professional services environment, Demonstrates strong commitment to personal learning and development, Fluent in both Arabic and English (reading, speaking, and writing).
Emirates NBD Personal Banking Advisor
Sell and cross sell bank products and services to clients to achieve business targets. Open new channels to acquire new clients. Establish and develop relationships with branch clients to introduce the bank’s services in view of client needs and prepare call for potential and existing clients in view of the bank policies and standards. Handle and resolve customer queries in a timely manner. Ensure adherence to branch and regulator policies, recommendations and CBE regulations Retain existing clients through focused relationship management activities. Provide advice on potential financial solutions based on identified needs. Prepare, and review all required reports and KYC forms to ensure that all transactions are adhered to the bank’s policies and procedures. Coach and assist the relationship officers to enhance productivity and achieve the set targets.
DHL Egypt CS Gateway Agent
Role Purpose: Responsible for managing the day-to-day operations of the Customer Service Gateway Team to ensure all regional and global operations and customer service standards are consistently achieved. This role focuses on proactively acquiring accurate information from customers to expedite customs clearance formalities, resolving complex clearance issues, and ensuring a seamless stakeholder experience. Key Responsibilities: Deliver exceptional customer service, ensuring all telephone and email inquiries are addressed promptly and within established service level standards. Collaborate extensively with customers and internal station teams to resolve customs clearance issues efficiently. Proactively acquire and verify critical shipment information from customers to expedite clearance formalities. Maintain regular, proactive communication with internal and external stakeholders regarding the status of held shipments. Address specific customer disputes and provide expert advice on technical customs and clearance issues. Liaise effectively with customs officials to clarify duties payable, resolve disputes, and manage problem shipments. Extract and analyze data from internal clearance systems (e.g., DCC, DCE, CIA, GIA, GEMA) to inform customers of shipment arrival and pre-clearance status. Verify that all shipments possess a Bill of Entry and accurate notification of charges prior to delivery dispatch. Coordinate the retrieval of original paperwork from the warehouse to ensure timely and compliant clearance processes. Manage administrative processes by scanning paperwork, updating manual system comments, and inputting checkpoints to maintain network visibility and compliance. Maintain accurate and up-to-date customer databases to capture shipment statuses and retain vital data. Monitor operational performance to ensure all Key Performance Indicators (KPIs) are met, reporting outcomes and action plans to management. Qualifications, Experience and Competencies: University Graduate. Advanced to fluent proficiency in both written and spoken English. Proven professional experience in Customer Service, Logistics, or Customs Clearance. Strong technical proficiency in utilizing clearance and logistics tracking systems (e.g., DCC, DCE, CIA, GIA, GEMA). Exceptional interpersonal skills with a demonstrated ability to build and maintain relationships with diverse stakeholders, including customs officials. High stress tolerance with a consistent passion for delivering outstanding customer delight in a fast-paced environment. Excellent verbal and written communication skills. Meticulous attention to detail and accuracy in data management and compliance administration. Demonstrated problem-solving abilities, specifically in resolving disputes and expediting complex operational processes. A collaborative team player who works cooperatively to achieve collective operational targets.
AAIB CMAT Officer
KEY ACCOUNTABILITIES Assess the efficiency of the system based on the production and use of control indicators, and ensures, where necessary, that corrective actions are implemented. Perform a regulatory watch on best practices in terms of compliance offsite controls and onsite visits along with making suggestions to improve or enrich the current control system. Contributes - jointly with the Compliance Standards and Methods Officer - to the maintenance of the operational risk mapping for his/her scope of activity, especially by including the deficiencies and operational losses observed. Design/update controls to meet all regulatory and internal requirements taking into consideration the Risk Mapping assessment. Coordinate with all concerned departments to ensure timely reporting of control assessment in accordance with the bank procedure and Group standard. Prepare weekly/Monthly /quarterly assessments reports to the team Head for progress with regards to the control results and weakness identified. Update the RCM with the new controls and identify the KRI. The designated officer for handling the staff monitoring transactions is responsible for viewing all the alerts on time and report suspicious cases to the Team Head and CMAT Head Follow and implement all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. Follow the day-to-day operations related to own jobs in the department and prepare requested reports to ensure continuity of work. Ensure being innovative, initiative and recommend new approaches related to own jobs. Qualifications & Experience: Bachelor’s degree in commerce, business administration or any related discipline For Officer: Min of 0-3 years of experience in the banking sector For Sr. Officer: Min of 3 – 5 years of experience in the banking sector Sufficient banking experience in different fields. Certified in Compliance international certificates. In-depth knowledge of Banking Laws & Regulations
talabat/InstaShop Coordinator IT Support
instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region. With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey. Job Description The Coordinator IT Support will be responsible for managing a detailed inventory of the Company’s hardware assets and keeping the inventory sheets updated. Furthermore, the Coordinator IT Support interacts with the various suppliers and vendors in order to coordinate and track the asset allocation and hardware assets to ensure compliance with vendor contracts. Plan and monitor the distribution of hardware assets Maintain records of hardware and licenses Configure, troubleshoot and maintain hardware and ensure IT processes are met before allocating to the vendors Utilize remote access tools to resolve issues Maintain a close relationship and coordinate with suppliers and Telecom providers for procurement of assets Qualifications Adequate command of excel Strong organizational skills Strong written and verbal communication skills in English. Ability to work independently or in groups
OPPO Egypt Manufacturing Chinese Translator
Job Description OPPO Egypt is hiring a Chinese Translator to join our team in 10th of Ramadan City. Responsibilities: Provide accurate Chinese ↔ Arabic translation for daily business communication. Translate documents, emails, reports, and internal communications. Support communication between Chinese and Egyptian employees. Assist during meetings and provide consecutive interpretation when required. Ensure accurate and clear communication between teams. Maintain confidentiality of company information and documents. Job Requirements Bachelor’s degree in Chinese Language, Translation, or a related field. Fresh graduates are welcome to apply. 0–1 year of experience in translation is preferred. Excellent Chinese language skills. Good command of English is a plus. Strong communication and interpersonal skills. Good knowledge of Microsoft Office. Ability to work in a fast-paced multinational environment.
Hayat Egypt Electrical Engineer Job
Job Description Handle automation maintenance and troubleshooting. Troubleshoot PLC [Siemens], SCADA, Drives [Sinamics – ABB - Schneider], instrumentation, and automation systems. Perform process programming and HMI development/modifications. Support maintenance planning and execution. Troubleshoot problems and implement Preventive & Predictive Maintenance. Handle technical issues through Root Cause Analysis. Work on decreasing losses across processing operations. Follow and achieve Production Line KPIs. Follow up and control spare parts stock. Develop the technical performance of Technicians through training and leadership. Job Requirements Very Good Knowledge of Industrial Automation systems, drives & motors. Very Good Knowledge of PLC, SCADA, Drives, instrumentation, and automation systems. Very Good Knowledge of communication protocols used between PLC & Drives. Very Good Knowledge of Medium Voltage / Low Voltage Systems, MV Transformers, and UPS. Strong knowledge and awareness of HSE and LOTO Procedures in Industry. BSc of Electrical Engineering 1 - 3 years of hands-on experience. Excellent command of both written and spoken English. Excellent communication and organizational skills. Leadership Teamwork Reporting Presentation Professional user of the Microsoft Office Package. Preferable familiarity with ERP / SAP System.
Floward Inventory Officer
The Inventory Officer will be responsible to Maintain detailed and complete purchasing records of inventory, equipment, shipments, repairs and costs. Reviews, maintain work orders to ensure all parts are reconciled correctly within the system. Designs and creates inventory reports as needed Job Responsibilities: Receiving the incoming items for the warehouses, examining them outwardly, and making sure that they are in conformity with the purchase requests in the imports receiving warehouse. Perform all assigned month-end duties, including journal entries, account reconciliations and other reporting schedules. Submitting reports of stagnancy and balance in the warehouses to the Inventory manager. Comply occupational safety and health instructions. Review documentation and monitor product codes to search for discrepancies; troubleshoot quantity discrepancies between stock and records. Keep the inventory area clean and arranged. Develop and implement improvements to existing operational procedures in order to maximize efficiency and cut operations costs. File claims when defective products are discovered. Coordinate with procurement and warehouse functions. Respond to sales inquiries and purchase orders; collect and analyze data to determine appropriate order quantities; process orders for shipment. Review operations schedules and production requirements to ensure timely order fulfillment. Assisting Category Management Department when they create a new product (creating new codes, checking if all the products are available) Track rates of accuracy, purchase, and return as well as defective items to inform quality control decisions. Prepare, generate, and file financial inventory reports; review reports monthly with management. Maximize availability of all top moving products and items. Check date-sensitive products for expiration and facilitate removal or transfer of products as needed. Take ownership to minimize damage to items and products. Tracking inbound and outbound orders to prevent overstocking and out-of-stock (OOS). Analyzing and reviewing supply chain data to identify and resolve issues. Requirements: Bachelor’s degree in business operations, logistics, mathematics, or related field preferred 0-1 years inventory and Warehouse experience, prefeed experience in e-commerce company. Aptitude for counting and inventory management. Data analytical Bi-lingual (English and Arabic) MS Excel Expert Time-management skills. Ability to prioritize tasks effectively. Organizational skills. Must be detail-oriented. Strong problem-solving and analytical skills. Experience in maintaining data models, reporting systems, dashboards, and performance metrics. Have demonstrable experience of working with data warehouse services. Have demonstrable experience in handling large data sets.
Capgemini Egypt YPP – Connectivity & Network Engineer
Are you a recent graduate looking to kick-start your career in Networking and Connectivity? Join our 6-month Young Professional Program, where you'll gain hands-on experience, work on real-world projects, and learn from experienced professionals within a dynamic global team. As a Connectivity & Network Support Trainee, you will develop foundational knowledge in network operations, connectivity support, troubleshooting, and network administration while contributing to the support and maintenance of enterprise network environments. This program is designed to help you build the technical skills and practical experience needed for a successful career in networking and technology, with the opportunity to be considered for a full-time role upon successful completion. What You'll Learn Network support and troubleshooting fundamentals. Core networking concepts, including TCP/IP, DNS, DHCP, VLANs, Routing, and Switching. LAN, WAN, Wi-Fi, VPN, and internet connectivity support. Network monitoring and performance management. Configuration and troubleshooting of network devices such as switches, routers, and firewalls. Windows and Linux operating system administration basics. VMware virtualization fundamentals. Network security concepts and best practices. Incident management and service support processes. What We Offer A structured 6-month development program. Hands-on training and mentorship from experienced network professionals. Exposure to real-world projects and enterprise network environments. Opportunity to work within a diverse and dynamic global team. Continuous learning and professional development. Potential opportunity for a full-time position upon successful completion of the program. Requirements Fresh graduate with a Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Network Engineering, Telecommunications, or a related technical field. Graduation year between 2024 and 2026. Fluent in English (written and spoken). Excellent communication and interpersonal skills. Strong motivation to learn, grow, and adapt in a fast-paced environment. Passion for technology, networking, and connectivity solutions. Basic understanding of networking concepts, including TCP/IP, DNS, DHCP, VLANs, Routing, and Switching. Familiarity with Windows and Linux operating systems through coursework, projects, internships, or self-learning. Interest in network operations, connectivity support, and troubleshooting. Strong analytical and problem-solving skills. Relevant certifications such as CCNA, Network+, or VMware certifications are a plus.
Capgemini Egypt YPP – German Speaking Business Analyst
Program, designed to provide hands-on experience, practical learning, and exposure to real-world projects within a dynamic global team. As a Business Analysis Trainee within our Software Testing team, you will gain foundational knowledge of business analysis practices, collaborate with experienced professionals, and contribute to exciting technology projects. This program is an excellent opportunity to develop your skills, build your professional network, and potentially launch a long-term career with us. What You'll Learn Fundamentals of Business Analysis within a software development and testing environment. Requirements gathering and documentation techniques. Stakeholder communication and collaboration. Software testing processes and quality assurance best practices. Agile ways of working and project delivery methodologies. Exposure to real projects and business challenges. What We Offer A structured 6-month development program. Hands-on training and mentorship from experienced professionals. Exposure to real business and technology projects. Opportunity to work within a diverse and dynamic global team. Continuous learning and professional growth. Potential opportunity for a full-time position upon successful completion of the program. Requirements Fresh graduate with a graduation year between 2024 and 2026. Fluent in German and English (written and spoken). Excellent communication and interpersonal skills. Strong motivation to learn, grow, and adapt in a fast-paced environment. Passion for technology and a desire to build a career in the tech industry. Proactive attitude and eagerness to work collaboratively within a team.
Floward Customer Service Officer Job
We are seeking a dedicated Customer Service Representative for to join our dynamic team. This role is pivotal in ensuring the highest level of customer satisfaction by efficiently resolving issues and maintaining a thorough knowledge of our products and services. The ideal candidate will demonstrate excellent communication skills, a problem-solving mindset, and a professional attitude in all customer interactions. Key Responsibilities: Customer Interaction: Promptly respond to customer calls, chats, emails, and other communication channels, providing professional and courteous assistance. Issue Resolution: Follow up on all customer requests to ensure tickets are successfully closed, liaising with operations agents to resolve issues, and communicating any necessary changes. Customer Satisfaction: Ensure all customer interactions result in satisfaction before ticket closure, addressing any dissatisfaction with appropriate compensation within approved limits. Data Management: Accurately record customer data and compile reports on customer inquiries, specifying details and actions taken. Product Knowledge: Maintain an up-to-date understanding of the company's offerings to effectively assist customers and convey actions to operations agents. Special Initiatives: Send gifts to valued customers as a token of appreciation and contact customers with unconfirmed orders to offer assistance. Key Expertise and Qualifications: Experience: Previous experience in customer service roles preferred. Communication Skills: Excellent verbal and written communication abilities. Interpersonal Skills: Strong capability to interact professionally with customers. Problem-Solving: Effective problem-solving skills to address and resolve customer issues. Attention to Detail: High level of accuracy in data management and follow-up actions. Product Familiarity: Knowledge of the company's products and services. Adaptability: Ability to quickly adapt to new information and procedures.